Support
The fastest way to reach us is email. We read everything and reply to everything.
How does Element analyze my swing?
You record or upload a down-the-line swing video. Element identifies key swing positions, measures visible movement, and uses those measurements to produce coaching guidance and a training plan.
Is my swing video stored?
Yes. Your video and extracted frames are kept in private storage so Element can provide saved lessons and replay. Selected frames and measurements may be processed by Google Gemini to help generate the interpretation and coaching language. The full details are in our Privacy Policy.
How do I manage or cancel my subscription?
Subscriptions are billed through Apple. You can manage or cancel anytime in your App Store subscription settings — changes take effect at the end of the current billing period.
How do I delete my account and data?
In the app, open Profile and tap Delete account. After you confirm, Element permanently deletes the account and its associated lessons, videos, frames, and analysis data. You can also email us for help. Deleting the account does not cancel an Apple subscription; manage that separately in App Store subscription settings.